This week’s 4cast:
1. Â E-Books: Point, Counterpoint
- HarperCollins Will Post Free Books on the Web (The New York Times)
- The Top 9 Reasons Why E-Books Are So Very Evil (Goodreads)
- Publishers Are Braced for the Slow Death of the Book (Times Online)
- Pushing Paper Out the Door (The New York Times)
2. Â Tools, Plug-Ins, & Appsâ€¦ for Librarians
Below, a collection of select tools-of-the-trade with which you may or may not be familiar:
- 40 Useful Firefox Add-Ons for Librarians (Parts I, II, & III) (What I Learned Todayâ€¦)
- The Top 50 Proprietary Programs that Drive You Crazyâ€”and Their Open Source Alternatives (WHDb)
- Sarahâ€™s Top Ten Firefox Plug-ins and Extensions (LibrarianInBlack)
- Eleven Internet Tools to Boost Your Happiness (The Huffington Post)
3. Â Donâ€™t Let the Door Hit Your Customers on Their Way Out
Thereâ€™s always room for improvement when it comes to customer service, and libraries are no exception.Â Online interactions add additional opportunities to serve your users.
- Kicking Users Out the Door (David Lee King)
- A Better Experience Begins With Staff (David Lee King)
- â€œLibraries Are Absolutely *Terrible* Onlineâ€ (Library Geek Woes)
- Improving Librarian Behaviors in Chat Reference (Stephenâ€™s Lighthouse)
4. Â Want Some More Green?
Not only is going green good for the community and environment, it can also be a money-saver for libraries on a budget.